Property & Casualty Claim Officer Survey #7:
Claim Best Practice Innovations and Measuring Impact
The seventh installment of Towers Watson’s Property & Casualty Claim Officer Survey examines how, in a more data-rich environment, insurers are modernizing claim best practice fundamentals and rebuilding performance metrics. Improved technology and operational adjustments are helping respondents implement these changes.
Go here to download the results: http://www.towerswatson.com/united-states/research/7894